Fans of BTS are planning to compete for tickets to the Malayia and Australian tours in December and February, respectively. There is conflict between Ticketmaster and BTS fans because of nondisclosure of information about ticket prices. Live Nation is being blamed for being secretive about sales of BTS tickets.
According to Erin Turner, CEO of Australia’s Consumer Policy Research Centre, fans will not know how much to pay for tickets because of inconsistency in prices for the same tickets.
Turner told The Guardian, “Ticketmaster should be absolutely upfront about the cost of a ticket. I’m worried that they’ll be charging different fans different prices, there’s nothing to stop them doing that currently. And by not letting anyone know prices or even price ranges beforehand, fans really face the prospect of being manipulated and tricked into spending more than they necessarily need to for a show.”
This is not the first time that Ticketmaster has been evaluated for the way that it informs the pricing of tickets. During the selling of Oasis reunion shows, the ticketing company ensued with ‘tier pricing’ a situation in which tickets for similar seats are segmented with different segments then priced differently and the price of tickets suddenly increase for fans stuck in the queue as lower priced tickets sell out.
The Oasis ticket shows incited inquires by the Competition & Markets Authority (CMA) and Parliament’s Business and Trade Committee. There has been a full investigation into the whole ordeal.
The Australian Competition and Consumer Commission (ACCC) fans should be able to access information about ticket pricing.
BTS fans in Malaysia are upset because tickets were being sold through unofficial channels before tickets officially go on sale.
Managing Director Paramananthan Rajagopal is telling people to look out for shammers and that fans should be buying their tickets from officially endorsed platforms.
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